Reference

borneo jitu Privacy Policy For Your Account

borneo jitu keeps this Privacy Policy focused on the details behind your account, phone verification, device access and wallet activity.

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borneo jitu borneo jitu Privacy Policy For Your Account
PRIVACY HELP ROUTE

Get Clear Help With Privacy Requests

A privacy question should not be mixed with a stalled wallet request. Use the account help route to ask about stored data, a correction or a removal request, and include the phone…

Account help request Send your Privacy Policy question through the help area connected to your account. Include the relevant phone number and request type so we can locate the correct record without asking for your wallet password.
Wallet record check If a DANA, OVO, GoPay or QRIS reference appears incorrect, share the transaction reference and status shown in your account. We use those details to separate a privacy request from a payment matching issue.
Account access check When you cannot reach account help, explain the device path you used, such as mobile browser or desktop browser. We may request phone verification details before discussing private account data.
DATA CONTROL

Keep Your Account Data Under Control

Our handling approach follows the same practical steps described in this Privacy Policy: collect what an account task needs, use it for that task, protect the login path and respond to valid…

Account data

We use your account profile and phone verification details to identify the correct account, support sign-in checks and respond to requests. We do not ask for a DANA, OVO or GoPay wallet password.

Cookies and devices

Cookies can retain a session preference or support security checks. Device and browser signals may be recorded when you move from login to the lobby, helping us detect unusual account access.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create reference data, status updates and matching details. These records help connect a confirmed transaction with your account request.

Account security

Phone verification before account access helps us check that a request belongs to you. Security events may include failed login attempts, browser details and session changes linked to account protection.

Retention choices

We retain account, security and transaction records only as needed for service administration, dispute handling and legal duties. A removal request may be limited where a record must be kept by law.

Corrections and contact

Ask for a copy, correction or eligible removal through account help. Tell us which record is concerned and why it needs changing; we may verify your phone before discussing the result.

Answers About Your Privacy Policy

These Privacy Policy answers cover the searches we hear before account creation: what we collect, how wallet references are handled, what cookies do and how to request a change. If your question concerns a particular record, include the account phone number and transaction reference through account help.

It covers account details, phone verification, device signals, cookies, security events and transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use the phone number to create and identify your account, complete phone verification before account access and confirm that a privacy request comes from the account holder.

Yes. The policy explains how transaction references, payment status and matching details from DANA and QRIS may connect with your account. Wallet credentials remain with the relevant wallet provider.

OVO and GoPay activity can provide a reference, amount and status needed to match an account request. We use those details for administration and checks, not to request your wallet password.

You can request a copy or correction through account help. State the record involved and the change needed; we may complete phone verification before sharing or updating private account details.

Retention depends on the purpose of the record, including account administration, security, transaction disputes and legal duties. Eligible removal requests may not cover records that law requires us to retain.

Cookies can keep a session preference and support security checks when you use a mobile or desktop browser. Clearing them may require you to complete login and phone verification again.

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